Shipping Policy

At LUXORDOR MARKETPLACE LLC, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for complete details.

1. Order Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays)
Orders placed after business hours will be processed the next working day
You will receive a confirmation email once your order has been successfully placed
2. Shipping Time

Estimated delivery times vary depending on your location:

United States: 5–10 business days
International: 7–15 business days

Please note that delivery times are estimates and may vary due to factors beyond our control.

3. Shipping Fees
Shipping costs are calculated at checkout based on your location and order size
Free shipping promotions may be offered from time to time
4. Order Tracking

Once your order is shipped:

You will receive a tracking number via email
You can use this tracking number to monitor your shipment in real time
5. Delays and Exceptions

While we strive to deliver your order on time, delays may occur due to:

High order volumes
Weather conditions
Carrier or logistics issues
Customs processing (for international orders)

We appreciate your patience in such situations.

6. Incorrect Address

Please ensure that your shipping address is accurate at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer
If you notice an error, contact us immediately at Sales@luxordor.com
7. Lost or Stolen Packages
We are not liable for lost or stolen packages marked as “Delivered” by the carrier
If this occurs, please contact the shipping carrier directly or reach out to us for assistance
8. International Shipping & Customs
International customers may be subject to customs duties or taxes
These charges are the responsibility of the customer and are not included in our prices
9. Contact Us

If you have any questions about shipping, feel free to contact us:

LUXORDOR MARKETPLACE LLC
📧 Email: Sales@luxordor.com

📞 Phone: 813-442-1737
📍 Address: 1650 1st St, Winter Haven, FL 33881, USA